From weeks to minutes: How Formula 1® uses agentic AI on AWS to accelerate data operations

<p>Formula 1^® (F1) engages an audience of over 800 million fans globally across digital platforms, F1 TV, social media, ticketing, and merchandise year-round. Races happen every two weeks. Fan engagement windows are measured in minutes and commercial decisions need to move at the speed of the grid. Behind the scenes, F1’s marketing technology (MarTech) platform, Customer 360, captures interactions across all of these touchpoints to power personalization, segmentation, and commercial strategy.</p> <p>However, the platform faced a significant operational challenge. According to Chris Roberts, Director of IT at Formula 1, “Our MarTech platform is the nervous system of F1’s fan engagement. But every new data source required 6 to 8 weeks of manual engineering. We had an 18-month backlog just to integrate 12 new sources.” The business was generating data faster than the engineering team could wire it up. As a result, Matt Kemp, F1 Head of Data Operations, set to improve efficiencies and data quality. “Manually ingesting data sources is time consuming, creates solution variances, and ultimately results in data integrity issues. I wanted a solution that was repeatable, robust and reliable. AWS worked backwards from our needs to implement an agentic solution that worked end to end, applying business logic at each step.”</p> <p>In early 2026, F1 and AWS worked together to build the Data Accelerator, a solution that uses agentic AI on Amazon Bedrock AgentCore to transform F1’s MarTech data platform from a manually maintained system into a self-managed, observable, and unified data estate. In this post, we show how the Data Accelerator reduced data source onboarding from up to 8 weeks to approximately 40 minutes of code generation plus hours of deployment. It also identified and fixed data source anomalies in production, tracked data platform operations and agent lineage in a single window, and opened a gateway for analysts, engineers, and scientists to collaborate. “For the first time, we have end-to-end visibility across the entire MarTech platform with data lineage and root cause analysis, not just dashboards full of alerts,” says Roberts.</p> <h2 id="the-challenge">The challenge</h2> <p>F1’s Customer 360 platform ingests data from ticketing partners, streaming integrations, sponsor activation feeds, social media, and merchandise systems. Operating a data estate of this breadth and velocity surfaced three areas of friction the team set out to solve. First, onboarding each new data source was a heavily manual effort: engineers wrote schema mappings, built ingestion pipelines, configured data quality checks, defined General Data Protection Regulation (GDPR) classifications, and set governance policies by hand. This process took 6 to 8 weeks per source. Second, the platform had to keep pace with constantly evolving upstream feeds. Providers frequently changed column names, added fields, or restructured and rescheduled payloads without notice. Those changes often surfaced at the worst possible moment, such as mid race-weekend or during a mission-critical campaign launch. Third, visibility was fragmented. Logs were scattered across services with no unified data lineage. When a stakeholder questioned a metric, engineers spent hours manually tracing the issue across Amazon Simple Storage Service (Amazon S3) paths, Amazon Redshift control tables, Airflow logs, and DBT outputs.</p> <h2 id="solution-overview">Solution overview</h2> <p>The Data Accelerator addressed these challenges through five workstreams delivered simultaneously:</p> <ul> <li>Agentic data source onboarding using Amazon Bedrock AgentCore, hosting agents in its runtime containers.</li> <li>Automated schema evolution detection and remediation.</li> <li>Unified data access through Amazon SageMaker Unified Studio.</li> <li>End-to-end observability with root cause analysis tool (RCA) and context graph.</li> <li>Automated identification of a failure in obs