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Ars Technica · 2026/7/29 19:33:55

Comcast store punished low sales by smashing pies in workers' faces, lawsuit claims

AI 中文解读
这起事件的核心亮点是:美国康卡斯特公司一名门店经理为了提升销售业绩,竟然发明了“奶油派砸脸”的奇葩惩罚,每月将业绩最差的员工绑在椅子上,当众用奶油派猛砸,还强迫其他人录像。 简单来说,这并非什么高科技,而是一起典型的职场霸凌事件。根据诉讼,这家门店的经理彼得森设计了一个“店规”:上月业绩最好的员工,必须亲手把上个月卖得最差的员工绑起来,然后照脸猛砸一个奶油派。整个过程还要拍下视频,并强迫其他员工一起参与。原告费格罗阿就是被这样对待的新员工,他指控这种侮辱性的“仪式”纯粹是为了羞辱和恐吓低绩效者,以逼迫大家拼命推销和讨好客户。 对普通人而言,这件事提醒我们:无论大公司小公司,职场文化都可能存在阴暗面。虽然我们大多数人不会遭遇“奶油派攻击”,但类似以羞辱为手段的压力管理并不少见。这一案例也说明,员工遇到不合理对待时,通过法律维权是正当且必要的。它更警示企业管理者:用尊重代替羞辱,才能真正激发员工潜力,否则只会自毁声誉。
A lawsuit against Comcast's cable division alleges that a store manager humiliated the lowest performing salesperson each month with a strange ritual in which a cream pie was smashed into the employee's face. The lawsuit claims the store manager took videos of the assaults and ordered employees to participate in the assaults and record their own videos. A Comcast store in Plainville, Connecticut, "had a policy that the highest-ranked Retail Sales Consultant for the prior month was instructed by his or her supervisor—Ms. Peterson, the Comcast Store manager—to tie the lowest-ranked sales consultant for the prior month to a chair in the back office and thereafter assault that person by violently smashing a cream pie in their face," the complaint alleged. Plaintiff David Figueroa's lawsuit said he was hired as a retail sales consultant on February 2, 2026, and was supervised by store manager Sully Fuentes Peterson. Figueroa alleges that Peterson "designed and implemented" the pie-in-face ritual to meet goals related to sales and positive responses in customer surveys.Read full article Comments
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