Claude AI Recovering After Widespread Outage on Wednesday

周三，备受欢迎的AI聊天机器人Claude经历了一次大规模宕机，数千用户一度无法访问，但截至当天下午，服务已逐步恢复正常。这次故障主要源于服务器容量不足，导致用户在使用Claude网页端、程序接口和轻量版模型时都遇到了报错。Anthropic团队迅速介入抢修，并在几小时内让系统重回正轨。需要注意的是，这并非Claude近期第一次出问题，本周早些时候旗舰模型和轻量模型也曾短暂失效。Claude此前被CNET评为最佳AI聊天工具，以稳定性和高效工作能力著称，但这次事件也提醒我们，哪怕是最靠谱的AI服务，也可能因突如其来的访问量暴增而“掉链子”。对于普通用户而言，短暂的中断不会造成持久影响，但开发者和大规模使用者仍需留意类似风险，提前做好备用方案。

Anthropic’s Claude is coming back from a major outage on Wednesday. The site experienced major errors for part of the day, but reports of problems on DownDetector, which tracks service outages on various websites, have dropped significantly. Earlier, more than 4,000 users reported issues accessing Claude. But as of 3 p.m. PT, that number had fallen to about 150, suggesting the outage was easing. Claude’s status page shows a red-bordered message announcing “elevated errors across all models,” but also noting “we have seen recovery in success rates across all models and are monitoring closely to ensure no further issues.” “We’re aware some users are experiencing errors across Claude.ai, Claude Code, and the Claude API,” an Anthropic representative told CNET in an email. “Our team is working to restore service, and we’re appreciative of everyone’s understanding while we work through this.” CNET’s attempts to access Claude earlier on Wednesday returned the error message: “Due to unexpected capacity constraints, Claude is unable to respond to your message. Please try again soon.” But at 3:30 p.m. PT, Claude was working normally. The Claude status page showed that the site also experienced errors on Monday involving Claude Opus 5 and Haiku 4.5, though those errors were resolved that day, with Tuesday showing no errors. Claude Opus 5 is a powerful flagship model of the AI, and Haiku 4.5 is a faster, more lightweight model. CNET named Claude the best AI chatbot after reviewing all the major AI tools, praising its consistency and noting that it is often considered to be more work-focused than general-purpose. Developer Anthropic is a San Francisco-based company founded in 2021 by former employees of OpenAI, the company behind popular chatbot ChatGPT. Gael Cooper CNET editor Gael Fashingbauer Cooper, a journalist and pop-culture junkie, is co-author of "Whatever Happened to Pudding Pops? The Lost Toys, Tastes and Trends of the '70s and '80s," as well as "The Totally Sweet '90s." She's been a journalist since 1989, working at Mpls.St.Paul Magazine, Twin Cities Sidewalk, the Minneapolis Star Tribune, and NBC News Digital. She's Gen X in birthdate, word and deed. If Marathon candy bars ever come back, she'll be first in line. See full bio The Latest from Gael Today’s NYT Mini Crossword Answers for Thursday, July 30 Today’s NYT Connections: Sports Edition Hints and Answers for July 30, #675 Today’s NYT Strands Hints, Answers and Help for July 30 #879